Privacy policy

Privacy Policy

Last Updated: March 27, 2026

At Big Mike USA, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our Shopify store.

1. Information We Collect

We collect information directly from you when you interact with our site.

  • Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (processed via secure gateway), email address, and phone number.
  • Account Information: If you create an account, we store your login credentials and preferences.
  • Device Information: We automatically collect data about your device, including your IP address, browser type, and time zone via cookies and similar technologies.

2. How We Use Your Information

We use your data to provide a seamless shopping experience, specifically to:

  • Fulfill and ship your orders.
  • Process payments and prevent fraudulent transactions.
  • Communicate with you regarding order updates or customer service inquiries.
  • Improve our website functionality and product offerings.
  • Provide personalized marketing (only if you have opted in).

3. Data Sharing with Third Parties

We only share your information with trusted third parties who help us run our business:

  • Shopify: Our store is hosted on Shopify. They provide the e-commerce platform that allows us to sell our products to you.
  • Payment Processors: Your payment data is encrypted and passed directly to our payment gateways. We do not store your credit card information on our servers.
  • Google: We use Google Merchant Center and Google Analytics to show you relevant products and understand how users interact with our store.
  • Compliance: We may share information to comply with applicable laws or respond to legal requests.

4. Cookies and Tracking

We use cookies to:

  • Remember items in your shopping cart.
  • Understand your preferences for future visits.
  • Compile aggregate data about site traffic. You can disable cookies through your browser settings, though some features of the store may not function correctly.

5. Security of Your Information

Your security is our priority.

  • Encryption: All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.
  • Secure Gateways: All transactions are processed through a gateway provider and are not stored or processed on our servers.
  • Regular Audits: We maintain security protocols to protect your personal information against unauthorized access.

6. Your Rights (GDPR, CCPA, and CalOPPA)

Depending on your location, you have rights regarding your personal data, including:

  • The right to access the data we hold about you.
  • The right to request the deletion of your data.
  • The right to opt-out of "Do Not Track" signals (which we honor).
  • The right to update your information by contacting us directly.

7. Children’s Privacy (COPPA)

We do not specifically market to children under the age of 13. We do not knowingly collect personal information from children.

8. Contact Information

If you have questions regarding this privacy policy or wish to exercise your data rights, please contact us:

Big Mike USA Eight Barker Street P.O. Box 268 Danvers, MA 01923
Toll-Free: 877-848-1115 Email: info@bigmikevac.com